Operations


  • Mountain Express
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    Brett Dworski/C-Store Dive
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    Oak Street exec accused of ‘wrongful conduct’ in Mountain Express case

    The bankruptcy trustee has demanded that Jared Sheiker — Oak Street’s principal and chief of staff — as well as Lamar Frady and Turjo Wadud pay a “minimum of $250 million in damages.”

    By May 7, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    7-Eleven names several new directors

    Four individuals said they have moved into new roles across the company’s private label, sourcing and project management teams, according to social media posts.

    By May 7, 2024
  • A photo of the exterior of a Thorntons convenience store. Explore the Trendline
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    Permission granted by Thorntons
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    Trendline

    Top 5 stories from C-Store Dive

    Top 5 stories from C-Store Dive 2023/2024

    By C-Store Dive staff
  • A photo of Wawa's goose mascot Wally Goose talking to people at an outdoor event.
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    Screenshot of a Wawa video.

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    How mascots can make a c-store’s brand more memorable

    An engaging mascot can give retailers a boost in social media, live events, customer engagement and more, experts say.

    By May 6, 2024
  • parkland
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    Retrieved from Parkland website.
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    Parkland USA is underperforming, leadership says

    The company’s CFO said on Thursday that its U.S. division had a positive quarter in terms of EBITDA but is “behind where we want to be.”

    By May 2, 2024
  • A photo of a sign in the window of a Foxtrot site. It says "Thanks a lot! As of today, we are closing for the final time. Thank you for the time we had together."
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    Permission granted by Camille Gramont
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    Column

    Pardon the Disruption: What the sudden loss of Foxtrot and Dom’s means for retail

    Their demise underscores just how difficult it is to bring new, innovative ideas to life in the shadow of large-scale competitors and the grinding need for efficiency.

    By May 1, 2024
  • Couche-Tard
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    Retrieved from Couche-Tard.
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    How much did c-store CEOs make in 2023?

    Executives from some of the top publicly traded c-store retailers saw major jumps in their total earnings, while others experienced slight declines.

    By April 30, 2024
  • Smoker Friendly
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    Retrieved from Smoker Friendly.
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    Smoker Friendly names new president

    Dan Gallagher, who has been the company’s chief operating officer since 2012, will continue that role as he replaces his brother as president.

    By April 30, 2024
  • racetrac
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    Retrieved from RaceTrac.
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    RaceTrac brings EV charging to Texas

    With five new chargers in the Dallas-Fort Worth area, the convenience retailer has grown its charging station count from one to six essentially overnight.

    By April 30, 2024
  • A facade of a commerical building, a sign reads, "Love's; It's the love that drives us".
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    Jessica Loder/C-Store Dive
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    A fresh look inside a newly remodeled Love’s store

    C-Store Dive visited a site in Virginia that’s part of the chain’s $1 billion renovation program to add new life to its older locations.

    By April 29, 2024
  • QuikTrip
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    Brett Dworski/C-Store Dive
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    Is QuikTrip nixing its fuel-less c-store concept?

    The retailer will shutter one of its two existing non-fuel stores next month and it’s unclear if it will continue to invest in these types of locations.

    By April 29, 2024
  • A photo of the exterior of a Buc-ee's location.
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    Courtesy of Buc-ee's
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    Buc-ee’s takes aim at Tennessee

    With four sites either open or in the works, including one that was just announced, the Texas-based retailer is making its presence known throughout the Volunteer State.

    By April 26, 2024
  • A photo of the exterior of a Foxtrot store on The Drag in Austin, Texas.
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    Permission granted by Foxtrot
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    Foxtrot, Dom’s sued amid mass layoff

    A class action complaint claims the companies violated the WARN Act by failing to give its employees at least 60 days notice of the mass layoff.

    By April 25, 2024
  • racetrac
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    Retrieved from Racetrac website.
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    RaceTrac names Morhous chairman of the board

    The convenience retailer’s CEO will now lead the company’s board of directors, replacing incumbent Carl Bolch Jr.

    By April 25, 2024
  • Mountain Express
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    Brett Dworski/C-Store Dive
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    How did Mountain Express get here?

    Here’s a recap of some of the key moments from the retailer’s tumultuous past year, including news of its leaders being investigated for siphoning millions of dollars from the company.

    By April 24, 2024
  • A photo of the exterior of a Foxtrot opening in July in Austin City Hall.
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    Courtesy of Foxtrot Markets
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    Foxtrot ceases operations

    The c-store chain and its sister company, Dom’s Kitchen & Market, suddenly announced Tuesday that all operations have come to a close.

    By April 23, 2024
  • A duotone illustration of a nail being hammered into a convenience store with money floating throughout the air.
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    Virginia Gabrielli for Industry Dive

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    Deep Dive

    ‘Epic failure:’ Inside the rise and fall of Mountain Express Oil

    The Georgia retailer was growing fast until it went bankrupt and terminated operations. Several former employees say leadership’s financial mishandlings and dysfunctional culture caused its demise.

    By , , April 23, 2024
  • Pilot
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    Permission granted by Pilot
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    Pilot names new president of energy arm

    Gary Hoogeveen previously spent a decade with another Berkshire Hathaway brand, Rocky Mountain Power.

    By April 23, 2024
  • A Cumberland Farms store in Colorado
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    Courtesy of EG Group
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    Q&A

    ‘The status quo is never an option’: John Carey reflects on 6 months as EG America’s CEO

    “If I look at our business, I think we've done some really good stuff in the last 12 months, but I think we have left some things on the shelf as well,” Carey said in an interview.

    By April 22, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    Seven & i splits CEO, chairperson roles

    Stephen Dacus, who has been an outside director of the company since 2022, will take the reins of the board if he is approved at its May 28 meeting. 

    By April 19, 2024
  • A rendering of a Wawa store.
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    Courtesy of Wawa
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    Wawa to bring 40 new stores to central Pennsylvania by 2029

    As it continues expanding across the country, the c-store retailer also remains focused on growing in its home state.

    By April 19, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    7-Eleven expands store refresh program

    After a test run in Louisville, Kentucky, the retailer plans to bring these exterior improvements and merchandising shifts to 4,000 stores this year.

    By April 18, 2024
  • SQRL
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    Permission granted by SQRL
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    Everything we know about SQRL’s sudden sale and ongoing challenges

    The retailer turned heads last week when it revealed it’s selling all of its c-stores. But its employees, landlords and the industry have more questions than answers about the company’s future.

    By April 17, 2024
  • A photo of a person in a car holding a smartphone and selecting a carwash subscription.
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    Permission granted by Rovertown
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    Back to Basics: How to build a subscription program that keeps customers coming back

    Beyond finding the right product to entice customers, retailers also need to regularly show customers the benefits of joining, experts say.

    By Christine Blank • April 16, 2024
  • parkland
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    Retrieved from Parkland.
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    Parkland denies latest shareholder push to explore a sale

    Simpson Oil, which owns nearly a fifth of the c-store and fuel company’s shares, is the second major shareholder calling for operational changes.

    By April 16, 2024
  • Interior of a store with a yellow "Dollar General" sign hanging from the ceiling.
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    Justin Sullivan via Getty Images
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    Column

    The Road Ahead: The hidden lesson in Dollar General’s DGX stores

    When retailers want to try new formats, sticking to established habits can be a barrier to innovation writes columnist Frank Beard.

    By Frank Beard • April 15, 2024