The Latest

  • A duotone illustration of a nail being hammered into a convenience store with money floating throughout the air.
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    Virginia Gabrielli for Industry Dive

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    Deep Dive

    ‘Epic failure:’ Inside the rise and fall of Mountain Express Oil

    The Georgia retailer was growing fast until it went bankrupt and terminated operations. Several former employees say leadership’s financial mishandlings and dysfunctional culture caused its demise.

  • A photo of the candy aisle inside a 7-Eleven.
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    Permission granted by Amanda Baltazar
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    4 candy trends for c-stores to watch right now

    While many customers want their indulgences to be functional, others are focused on nostalgic favorites or innovations from small producers, experts say.

  • A photo of Wawa's goose mascot Wally Goose talking to people at an outdoor event.
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    Screenshot of a Wawa video.

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    How mascots can make a c-store’s brand more memorable

    An engaging mascot can give retailers a boost in social media, live events, customer engagement and more, experts say.

  • A promotional image of Subway's footlong chocolate chip cookies.
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    Courtesy of Subway
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    Back to Basics: What builds a good snacking menu?

    Consumers’ demand for specific snack items depends on their mood, time of day and ease of travel, experts said, opening up an array of traffic-boosting innovation opportunities. 

  • TravelCenters of America
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    Permission granted by TravelCenters of America
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    TravelCenters of America brings on AtoB’s fleet fuel cards

    Drivers who have the card can receive a fuel discount of 42 cents per gallon every time they fill up.

  • Couche-Tard
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    Retrieved from Couche-Tard.
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    How much did c-store CEOs make in 2023?

    Executives from some of the top publicly traded c-store retailers saw major jumps in their total earnings, while others experienced slight declines.

  • Sheetz Freak campaign
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    Courtesy of Sheetz
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    Column

    Campaign Trail: Sheetz encourages fans to unleash their inner Freakz

    Consumer ids come to life as red plushies in ads from the c-store retailer that marry value propositions and human truths.

  • Murphy USA
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    Retrieved from Murphy USA website.
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    For Murphy USA, tobacco is king

    The c-store retailer has made significant gains in the category in recent months thanks to its low-cost structure and promotional activity.

  • A photo of a self checkout kiosk with automated age verification technology.
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    Permission granted by Diebold Nixdorf
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    Automatic age verification comes to self-checkout

    An AI-driven solution that’s being tested in Germany has eliminated the need for cashier intervention in 80% of age-restricted transactions, manufacturer Diebold Nixdorf said.

  • rutter's
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    Permission granted by Rutter's
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    Rutter’s launches new Mexican burritos

    The c-store retailer continues to beef up its food menu a year after launching its rotating LTO program.

  • 7-Eleven
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    Retrieved from 7-Eleven.
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    7-Eleven launches gaming-themed merch line

    The retailer has partnered with Tetris on co-branded shirts, hats and more for its 7Collection assortment.

  • A photo of a sign in the window of a Foxtrot site. It says "Thanks a lot! As of today, we are closing for the final time. Thank you for the time we had together."
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    Permission granted by Camille Gramont
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    Column

    Pardon the Disruption: What the sudden loss of Foxtrot and Dom’s means for retail

    Their demise underscores just how difficult it is to bring new, innovative ideas to life in the shadow of large-scale competitors and the grinding need for efficiency.

  • A photo of the exterior of a RaceTrac site.
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    Courtesy of Disruptive Technologies
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    RaceTrac boosts food safety with temperature monitoring tech

    The sensors from Disruptive Technologies can sense anomalies in freezers, refrigerators and hot cases, and generate work orders automatically.

  • racetrac
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    Retrieved from RaceTrac.
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    RaceTrac brings EV charging to Texas

    With five new chargers in the Dallas-Fort Worth area, the convenience retailer has grown its charging station count from one to six essentially overnight.

  • Smoker Friendly
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    Retrieved from Smoker Friendly.
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    Smoker Friendly names new president

    Dan Gallagher, who has been the company’s chief operating officer since 2012, will continue that role as he replaces his brother as president.

  • PDI
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    Retrieved from PDI.
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    PDI upgrades c-store software with several new features

    Additions include mobile inventory management, a live fuel pricing feed and custom sustainability recommendations.

  • A facade of a commerical building, a sign reads, "Love's; It's the love that drives us".
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    Jessica Loder/C-Store Dive
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    A fresh look inside a newly remodeled Love’s store

    C-Store Dive visited a site in Virginia that’s part of the chain’s $1 billion renovation program to add new life to its older locations.

  • QuikTrip
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    Brett Dworski/C-Store Dive
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    Is QuikTrip nixing its fuel-less c-store concept?

    The retailer will shutter one of its two existing non-fuel stores next month and it’s unclear if it will continue to invest in these types of locations.

  • A photo of the exterior of a Foxtrot store on The Drag in Austin, Texas.
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    Permission granted by Foxtrot
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    Foxtrot, Dom’s sued amid mass layoff

    A class action complaint claims the companies violated the WARN Act by failing to give its employees at least 60 days notice of the mass layoff.

  • Mountain Express
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    Brett Dworski/C-Store Dive
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    How did Mountain Express get here?

    Here’s a recap of some of the key moments from the retailer’s tumultuous past year, including news of its leaders being investigated for siphoning millions of dollars from the company.

  • A photo of a pack of Marlboro menthol cigarettes, with several cigarettes loose on a black surface around it.
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    Mario Tama via Getty Images
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    Menthol ban delayed yet again

    Despite first being proposed in 2013, the rule that would prohibit menthol as a characterizing flavor in cigarettes remains in limbo.

  • A photo of the exterior of a Buc-ee's location.
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    Courtesy of Buc-ee's
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    Buc-ee’s takes aim at Tennessee

    With four sites either open or in the works, including one that was just announced, the Texas-based retailer is making its presence known throughout the Volunteer State.

  • Rutter's
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    Permission granted by Rutter's
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    Rutter’s expands private label beer line

    The convenience retailer has launched a citra IPA alongside a Philadelphia-based brewing company.

  • racetrac
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    Retrieved from Racetrac website.
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    RaceTrac names Morhous chairman of the board

    The convenience retailer’s CEO will now lead the company’s board of directors, replacing incumbent Carl Bolch Jr.

  • A photo of the exterior of a Foxtrot opening in July in Austin City Hall.
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    Courtesy of Foxtrot Markets
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    Foxtrot ceases operations

    The c-store chain and its sister company, Dom’s Kitchen & Market, suddenly announced Tuesday that all operations have come to a close.