What consumers love and hate about c-store apps

Stellar service and differentiation help boost those with top scores, while technical problems plague many of the lowest-rated mobile apps.

By Brett Dworski , Jessica Loder • Nov. 14, 2023

EG Group buys Tesla hardware for European charging network

This is the second time Tesla has sold its ultra-fast EV chargers within the c-store industry and follows a deal the automaker struck with BP in October.

By Jessica Loder • Nov. 14, 2023

Explore the Trendline➔

Top 5 stories from C-Store Dive

Top 5 stories from C-Store Dive 2023/2024

By C-Store Dive staff

New PDI partnership augments digital ordering, delivery

The agreement with Otter, an order management company, will help c-stores ensure greater accuracy in digital orders and decrease the number of missed tickets.

By Jessica Loder • Nov. 13, 2023

Behind the making of Dash In’s new mobile app and loyalty program

The retailer debuted both at a test location in August and plans to launch them across its network starting in 2024, president and CEO Blackie Wills said.

By Brett Dworski • Nov. 13, 2023

Buc-ee’s joins Mercedes-Benz EV charging network

The initial rollout will include chargers at 30 of the retailer’s travel centers by the end of 2024.

By Brett Dworski • Nov. 9, 2023

Titan Cloud taps Petro West’s site management software

The platform combines human and automated tools to help small and independent petroleum companies navigate fuel management challenges.

By Brett Dworski • Nov. 8, 2023

Arko grows fas Rewards membership by 20% in Q3

The c-store retailer has restarted its $10 signup offer as it aims to grow from 1.85 million loyalty members to 3 million by the end of 2024.

By Jessica Loder • Nov. 7, 2023

The Road Ahead: Are self-checkouts a barrier to innovation?

The technology can add choice and convenience for c-stores, but may discourage larger companies from exploring more creative solutions, writes columnist Frank Beard.

By Frank Beard • Nov. 7, 2023

Circle K adds in-store cash-back offers to 4K sites with Upside

The retailer also renewed its partnership with the retail technology company for fuel-based cash-back offers at 5,200 U.S. locations.

By Jessica Loder • Oct. 31, 2023

4 ways C-Store marketers can improve results through mobile games

Innovative c-store brands are harnessing mobile games’ skyrocketing popularity to uncover new customers and drive more regular traffic under the mounting economic pressures.

Oct. 30, 2023

BP buys $100M worth of Tesla chargers

The deal will add new EV charging stations to the company’s c-store chains, including TravelCenters of America, Ampm and Thorntons, as it looks to reach 100,000 charge points globally by 2030.

By Jessica Loder • Oct. 27, 2023

7-Eleven testing ‘coffee of the future’ machine

As the c-store giant refreshes its coffee service chainwide, it’s begun testing a machine that lets shoppers order custom brews with a variety of coffee types and mix-ins.

By Jessica Loder • Oct. 24, 2023

Kwik Trip automates supply chain functions

The convenience retailer has tapped software company Gravitate to improve its fuel supply decisions and minimize the laid-in cost of fuel across its network.

By Brett Dworski • Oct. 23, 2023

7-Eleven sees a boost from fuel price lock

Loyalty customers who use the tool, which locks in gas or diesel prices for up to four days, visit stores 90% more often than other members, the c-store’s parent company reported last week.

By Jessica Loder • Oct. 19, 2023

How Minuteman is optimizing self checkout in its stores

After a retrofit at a high-volume store failed, the North Carolina-based c-store company went back to the drawing board and improved the design.

By Jessica Loder • Oct. 18, 2023

Kwik Trip restores ‘many’ systems amid outage

The convenience retailer has dealt with a company-wide outage for over a week that impacted its rewards platform, payroll and other functions.

By Brett Dworski • Oct. 17, 2023

Breaking down the pros and cons of loyalty points

Done right, rewards programs can engage customers and improve relationships with suppliers. But pitfalls can happen when retailers overextend their offers, experts said.

By Jessica Loder • Oct. 11, 2023

Circle K EV charging expanding to 3 new states

The convenience retailer’s website shows more than two dozen upcoming charging stations across the U.S., including its first ones in Illinois, Georgia and Washington.

By Jessica Loder • Oct. 9, 2023

8 takeaways from the 2023 NACS Show

The c-store industry’s biggest event of the year was full of new ideas and products, from ways to solve labor woes to how to launch a retail media program.

By Brett Dworski • Oct. 9, 2023

RaceTrac unveils its first EV charger

The convenience retailer said it will follow up on the addition to one of its Alabama stores by adding chargers to several Dallas locations next year.

By Jessica Loder • Oct. 6, 2023

Chevron invests in EV charging firm

The energy giant’s venture arm put an undisclosed amount into Electric Era to scale its chargers at c-store locations.

By Jessica Loder • Oct. 4, 2023

Titan Cloud acquires fuel analytics company

The fuel optimization firm that works with 7-Eleven, Yesway and Circle K will add about 20,000 sites to its monitoring network with the deal.

By Brett Dworski • Sept. 28, 2023

PDI brings point of sale product to North America

The retail technology company has also added a firewall service, a retail site management offering, sustainability packages and more. 

By Jessica Loder • Sept. 27, 2023

RaceTrac piloting floor-scrubbing robots in its travel centers

The technology aims to reduce the physical strain of cleaning for RaceTrac associates while freeing up time so they can focus on other tasks.

By Brett Dworski • Sept. 27, 2023

New Rovertown feature aims to simplify c-store app customization

The Integration Store allows retailers to add features to any part of their mobile presence via a drag-and-drop interface.

By Jessica Loder • Sept. 25, 2023