How a Kansas City c-store is using YouTube to deter shoplifters

By uploading humorous videos of store thefts for millions of viewers to see, FavTrip has managed to reduce shoplifting and build a nationwide following.

By Brett Dworski • Jan. 18, 2023

Stinker Stores taps tech company for new retail intelligence platform

Accustore’s system is expected to make marketing and design updates cheaper, easier and more uniform.

By Jessica Loder • Jan. 13, 2023

C-store chains are betting on retail media in 2023. But at what cost?

On the heels of Casey’s and 7-Eleven announcing their first ventures into the space, retail media promises to bring new growth and opportunities — as well as challenges — for c-stores, experts say.

By Brett Dworski • Jan. 11, 2023

Q&A: How Vroom Delivery is tackling e-commerce for c-stores

After its founders built the app to help their father’s c-store chain get online, CEO John Nelson says the company has tried to address the industry’s unique digital challenges.

By Jessica Loder • Jan. 10, 2023

Jacksons Food Stores facing lawsuit over facial recognition technology

The retailer is accused of violating a Portland, Oregon, city ordinance that forbids private entities from using the tool in areas of public accommodation.

By Brett Dworski • Jan. 6, 2023

How a Canadian franchise chain is rapidly growing self-service markets

Grocery-convenience store hybrid Aisle 24 is expanding its two cashierless formats — one for residential buildings and the other for ground-floor retail — across Canada as it eyes a U.S. entrance.

By Catherine Douglas Moran • Jan. 5, 2023

9 trends that will shape the c-store industry in 2023

Experts foresee plenty of opportunities for retailers to separate themselves this year, driven by consumer demands for quality and an evolving digital landscape.

By C-Store Dive Staff • Jan. 4, 2023

Back to Basics: How to develop a successful loyalty program

C-store operators getting into rewards should focus on making their platform easy to explain so that customers and employees can help promote it.

By Brett Dworski • Dec. 21, 2022

How Circle K is working with ultrafast delivery firm Food Rocket

The c-store company is treating the startup like one of its business units, while Food Rocket is leaning on the Couche-Tard’s infrastructure to help it grow, executives said.

By Brett Dworski • Dec. 20, 2022

What to do before applying for NEVI funding

As states prepare to open up applications for more than $5 billion in collective funding, interested retailers should check the federal requirements and lay the EV installation groundwork ahead of time.

By Jessica Loder • Dec. 15, 2022

Is self checkout worth the investment?

While autonomous checkout can speed up shopping trips and let employees take on new tasks, it doesn’t come without its frustrations, experts say.

By Brett Dworski • Dec. 15, 2022

Casey’s to enter the retail media game in early 2023

The Ankeny, Iowa-based company follows 7-Eleven as the next major c-store chain to launch its own retail media network.

By Brett Dworski • Dec. 13, 2022

Paytronix names former restaurant tech leader as new CMO

Pamela Robertson will spearhead the payment company’s content, campaigns, brand, events and more.

By Brett Dworski • Dec. 9, 2022

Circle K expanding its user-generated content platform with new fuel ads

The new campaigns will feature four digital and social-media ads running throughout the next year.

By Brett Dworski • Dec. 6, 2022

Battery-assisted EV chargers offer a third option for c-stores

Companies like ADS-Tec and Electric Era are touting units that offer speedy charging but without the time-intensive infrastructure build-out and high demand charges of traditional DCFCs. 

By Jessica Loder • Dec. 5, 2022

How to orchestrate device experiences without your own infrastructure (and why you should)

Your devices are the lifeblood of your organization. It's time to treat them like it.

Dec. 5, 2022

How new verticals boost DoorDash’s momentum

The delivery giant’s expansion into convenience, grocery and other retail has helped it reach new customers and increase loyalty on its platforms.

By Julie Littman • Nov. 30, 2022

Circle K debuts delivery operations with ultrafast startup Food Rocket

Up to 7,000 SKUs of Circle K and Food Rocket-made items will be available through the delivery company’s mobile app at two stores in Charlotte, North Carolina.

By Brett Dworski • Nov. 29, 2022

Behind the making of 7-Eleven’s retail media network — and what c-store operators can learn from it

The chain’s Gulp Media is the first of what will likely be many retail media enterprises in the industry as companies wrestle with higher costs and an evolving digital landscape.

By Brett Dworski • Nov. 28, 2022

U.S. foodservice among Circle K’s big winners during Q2 2022

The retailer’s pizza and cookie programs were among the standouts, helping its total foodservice segment grow beyond 20%.

By Brett Dworski • Nov. 23, 2022

FastLane adding car wash subscription to its app

The “frictionless” experience, expected to debut in early 2023, adds FastLane to the list of c-stores using subscription services to earn repeat customers.

By Jessica Loder • Nov. 18, 2022

Q&A: The mind behind Casey’s digital transformation efforts

Art Sebastian sat down to talk about the chain’s pizza-ordering strategy, exciting plans for 2023, how other c-stores can tap into tech and much more.

By Brett Dworski • Nov. 16, 2022

Vroom Delivery gets funding boost from 3 c-stores

The convenience-store focused e-commerce company plans to use the funds to add new programs and features as well as improve automation.

By Jessica Loder • Nov. 16, 2022

Kum & Go bringing Upside’s cash-back platform to 50% of its stores

Upside, which already works with many retailers, expects its “c-store partnerships to grow in 2023,” CEO Alex Kinnier said.

By Brett Dworski • Nov. 15, 2022

Now that you’ve done table stakes modernization, what’s next?

Keep up your momentum and drive business results by doubling down on innovation in these three ways.

Nov. 14, 2022