Dive Brief:
- NCR Voyix, whose technology systems are used by several major c-store retailers in the U.S., laid off workers last week, Trish Nettleship, the company’s chief marketing officer, said in an email to C-Store Dive on Tuesday.
- Nettleship declined to share how many employees were let go. In recent days, over a dozen former staffers shared news of NCR’s layoffs and their respective terminations on LinkedIn. These individuals worked across several departments, including sales, engineering, professional services, data and product management.
- About nine months ago, NCR spun off its ATM arm, Atleos, amid plans to solely become a software and services business focused on its retail, restaurant and digital banking businesses. Last week’s layoffs mark a continuation of this strategy, Nettleship said on Tuesday.
Dive Insight:
As of Dec. 31, 2023, NCR had about 15,500 employees around the globe, according to the company’s 2023 annual report. Roughly 5,400 of those employees were in the U.S. — the firm’s largest operating region, its report noted.
Nettleship declined to share an updated headcount for NCR’s employees in the aftermath of the reduction in workforce. She said the decision to reduce its staff “was not taken lightly” and that the company will support its departing team members amid their transitions.
“While this was a difficult decision, it is important to streamline our organization as we focus on accelerating profitable growth,” Nettleship said.
The tech firm has gone through several major restructurings since the turn of the millennium. It eliminated over 1,000 jobs in 2018, cut around 600 roles in 2009 and laid off 1,500 employees in 2002.
In the c-store space, Atlanta-based NCR has become a prominent provider of self-checkout kiosks, point-of-sale systems, e-commerce and edge computing platforms, analytics and loyalty programs. Its c-store partners include Circle K, BP, Shell, Pilot, Stinker Stores and Weigel’s, according to its website.
